NEDDC Digital Services survey

Overview

North East Derbyshire District Council would like to understand how the use of technology is changing in our communities. We have an ongoing programme of increasing the ways that people can engage with us, such as through Direct Debit payments, email correspondence, online forms for reporting issues, web chat and live video communications. These online facilities were proven to be extremely useful during the Covid-19 lockdown, enabling residents to engage with the Council from the safety of their home.

Why are we Consulting

Now we want to hear from all residents on how they use online services, whether it is to communicate with the Council or to undertake other activities such as shopping, banking, maintaining social networks or engaging with other service providers. If you do not access services online we also want to hear from to help us understand what is stopping you from doing so.

This information will be used to improve access to our services in the future and to develop projects which may be able to remove barriers to using technology for some residents.

There is £100 in High Street shopping vouchers for one lucky responder who will be drawn at random.

To take part please click on the link below. The survey closes on Sunday 20th December 2020.

Contact

  • Steve Lee
  • Strategic Partnership Coordinator
  • Partnerships and Transformation
  • 01246 217512
  • steve.lee@ne-derbyshire.gov.uk

Dates

  • Consultation is Closed
  • Runs from 30/11/2020 to 20/12/2020
  • Results expected: 29/01/2021
  • Feedback expected: 31/03/2021

Other Infomation

Areas:
  • All North East Areas
Audience:
  • Local residents
Interests:
  • Local residents
  • Use of information technology and social media
Consultation categories:
  • Online
  • Postal

Open Consultations

Thank you for completing this survey (Closes: 2100-01-01 00:00:00)
NEDDC Proposed Regulation of Sex Establishments: Consultation 2021 (Closes: 2021-05-28 00:00:00)
Draft Bolsover Tourism Strategy (Closes: 2020-02-14 00:00:00)
Housing Strategy and Empty Property Strategies Consultation 2021 (Closes: 2021-02-01 00:00:00)
NEDDC Climate Change Grant Survey (Closes: 2030-11-27 00:00:00)
Thank you for taking part in the consultation (Closes: 2021-01-03 00:00:00)
Walking for Health Groups Consultation (Closes: 2021-04-30 00:00:00)
Join the Citizens' Panel (Closes: 2021-10-24 00:00:00)
NEDDC Swimming Course Leavers Feedback (Closes: 2021-04-30 00:00:00)

Recent Closed Consultations

Application under the Environmental Permitting (England and Wales) Regulations 2016 (Closed: 2021-02-17 00:00:00)
NEDDC Digital Services survey (Closed: 2020-12-20 00:00:00)
Draft Housing Strategy 2021-2024 consultation (Closed: 2020-12-18 00:00:00)
Thirlmere Drive Play Area Consultation (Closed: 2021-01-11 00:00:00)
BDC Citizens' Panel Survey October 2020 (Closed: 2020-10-23 00:00:00)
Residents' Satisfaction with North East Derbyshire District Council 2020 (Closed: 2020-10-23 00:00:00)
NEDDC Citizens' Panel Survey October 2020 (Closed: 2020-10-23 00:00:00)
Clay Cross Town Investment Plan - Stage 2 Consultation (Closed: 2020-08-21 00:00:00)
Housing Allocations Policy Consultation 2020 (Closed: 2020-08-21 00:00:00)
Clay Cross Town Investment Plan (Closed: 2020-07-13 00:00:00)